Enable Human Touch
At The Most Crucial
Point On Your Website
HELPNOV enables your website to identify and offer V.I.P. help
(user consented audio, 1-way, 2-way video call based guided
sales assistance) to those high-value online users.
Great online customer experience
Reduced online journey drop offs
Increased Sales
WHY HELPNOV
Close The Decision-Making Gap For Your Online Customers
Users visit your site for a purpose, but significant of them drop off for any of the below reasons –
Questions
Have some Questions to get clarity on.
Can’t Decide
Prefer to speak to person (not chatbots) for guidance to make an informed decision especially for high-value purchases.
Can’t Wait
In hurry / Impatient to call and wait on long customer care calls.
Loss of Focus
Get distracted as the doorbell / mobile rang or because of something else.
Not all Online Users can be subjected to bots, long waiting customer care calls.
Legitimate high-value online customers deserve instant human interaction to complete the purchase with confidence.
HOW HELPNOV EMPOWERS YOU
Turn your website into a smart and intelligent selling machine
Avoid customer frustration with chatbots and long waiting customer care calls. Offer humanized contextual conversation
from the very page they are on your website.
Drop off point – Identify crucial points on your website where most online users drop-off.
High Value Customer – Identify high-value online customers based on the value of the product / service or shopping cart value or whatever suits your business most.
Enable HELPNOV button at drop-off points to offer V.I.P help for those High Value Customers.
Offer guided sales assistance to your online customer with a click of HELPNOV button through your website,
Audio Only
One-Way Video
Two-Way Video
Screen Sharing
Start Creating Great Online Sales
Experiences With HelpNov
Win More Online Customers With
Humanized Contextual
Conversations
Integrate HELPNOV into your website and see the difference
Your Website Stays As Is. No Software, Plug-In Installations. Works with Laptop, PC, Tablet, Mobile with browser
Easy Integration. Just inject two lines of script to enable HELPNOV button on your website.
Customize your online user journeys and engage Online users at right time with HELPNOV
