Offer ‘Retail-Store’ Like
Shopping Experience For
Enable humanized sales assistance (user consented
1-way, 2-way video calls with on demand screen sharing)
at those crucial points of online journeys.
Online Decision-Making Gap
Majority of the shopping cart abandonments – especially for those high value purchases – are driven by decision
making gap and lack of human touch to clarify questions to make informed decision to place the order.